Vaji live's Privacy Policy — Your Data is Secure

Welcome to vaji live. As an online gaming platform, we place the highest priority on our users' privacy. This Privacy Policy has been written in plain language with Bangladeshi players in mind, so you can clearly understand what we do with your information.

By using the vaji live platform, you agree to this Privacy Policy. If you have any concerns or disagree with any part of it, please reach out to our support team — we are always ready to help resolve any issue.

Vaji live only collects information that is genuinely necessary to operate the platform and keep it secure. We never ask for personal data we don't need.

Directly Collected Information

Automatically Collected Information

• Your device type, operating system, and browser information
• IP Address & Approximate Location
• Log of Your Gaming & Betting Activity on the Platform
• Session Duration & Page Visit Data
• Cookies & Local Storage Data

Vaji live uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is necessary.

• Account Management: To properly manage your registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals securely and prevent fraud.
• KYC Verification: To verify age and identity, protecting minors and preventing money laundering.
• Customer Support: To resolve your issues and complaints promptly.
• Promotions & Bonuses: To send you relevant offers (you may opt out at any time).
• Security Monitoring: To detect and prevent suspicious activity.
• Legal Obligation: To meet regulatory compliance requirements.

Vaji live will never sell your personal information to third parties — that is our clear commitment. However, limited data may be shared with trusted partners where necessary to operate the platform.

Who Your Data May Be Shared With

• Payment Processor: bKash, Nagad, or other payment gateways — used solely to process transactions.
• KYC Verification Services: Specific third-party service providers for identity verification.
• IT & Security Providers: For server, hosting, and cybersecurity purposes.
• Legal Authorities: Only the necessary information, and only when required by court order or legal obligation.

Who Your Data Is Never Shared With

• Advertisers or Marketing Companies
• Other gaming platforms or competitors
• Data Brokers or Information Traders
• Any third party without your consent

Cookies are small data files stored in your browser. vaji live uses cookies to enhance your experience and keep the platform secure.

Cookie Types & Purposes

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Vaji live uses industry-leading technology to protect your data. Our security systems are active 24 hours a day.

• SSL/TLS 256-bit Encryption: All data exchanged between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your login.
• Firewall Protection: Advanced firewall systems in place to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Backup: Data is regularly backed up to secure locations.
• Access Control: Only authorized personnel can access the necessary data.

Vaji live does not retain your information longer than necessary. Retention periods vary depending on the type of data.

• Active Account Information: For as long as the account remains active.
• Transaction Records: A minimum of 5 years where legally required.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Automatically deleted after 90 days.
• Support Conversations: Retained for 2 years.
• After Account Closure: All personal data will be deleted within 90 days unless retention is required by law.

As a vaji live user, you have several important rights over your personal information. We fully respect and uphold each of these rights.

To exercise these rights, contact our support team. We typically respond within 7 business days.

Vaji live strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors, whether intentionally or otherwise.

• Age verification is performed at the time of registration.
• KYC verification is mandatory in cases of suspected activity.
• If a user is found to be a minor, their account will be immediately closed and all associated data deleted.
• Parents can contact our support team directly regarding a child's account.

Vaji live reserves the right to update this Privacy Policy when necessary. We will notify you of any changes.

• A notification will be sent to your registered email for any major changes.
• Updated policies take effect 7 days after publication.
• Continued use of the platform after a policy change takes effect will be considered acceptance of the updated policy.
• Previous versions of the policy will be kept in an archive and provided upon request.

For any questions or concerns about this Privacy Policy, or to exercise your rights, don't hesitate to get in touch with us.

• Email: [email protected]
• Support: 24/7 Live Chat (within the platform)
• Response Time: Usually within 24-48 hours

We take every request seriously and work to resolve it as quickly as possible.